Install your Nest thermostat - Google Nest Help (2024)

This article applies to the following Google Nest thermostats models:

Nest Thermostat E

Install your Nest thermostat - Google Nest Help (1)

Nest Learning Thermostat

Install your Nest thermostat - Google Nest Help (2)

How to tell which thermostat you have

Note: For help with the Nest Thermostat or Nest Learning Thermostat (4th gen), go to Get started with your Nest Thermostat and Nest Learning Thermostat (4th gen).

Install your Nest thermostat - Google Nest Help (3)Install your Nest thermostat - Google Nest Help (4)

In most homes, installing a Google Nest thermostat is an easy DIY project that takes about 20-30 min. The Nest app’s step-by-step instructions make it easy to install and wire your thermostat, so use it as your main guide. Refer to this article if you need extra help.

To get started using your Nest thermostat, you’ll need to complete all the steps below.


1.Install your thermostat on the wall -You are here
2.Set up your thermostat
3.Get started using the Nest thermostat

Before you open the box

Make sure you’ve checked that your system will workwith the Nest thermostat you’ve purchased.
Check compatibility

A Nest Pro can make installation even easier

It’s easy to install a Nest thermostat yourself on most systems.Don’t want to install it yourself? Contact our installation partner, OnTech, to help you check your system’s compatibility, install, and set up your Nest products. After they’ve installed your Nest thermostat, they can give you a demo and answer any questions you have.

If you purchase a Nest thermostat from a pro and have them install it, you can also get an extended Pro Warranty.

Install your thermostat on the wall

Check that you have everything that came in the box

If you’d like to install your Nest thermostat yourself, everything you need is included in the box:

Nest Learning Thermostat

  • Nest Thermostat display
  • Nest Thermostat base
  • Trim plate
  • Steel plate
  • Mounting screws and wire labels
  • Nest screwdriver
  • Installation Guide
  • Welcome Guide
  • Pro Installation Card
Install your Nest thermostat - Google Nest Help (5)

Nest Thermostat E

  • Nest Thermostat display
  • Nest Thermostat base
  • Trim plate
  • Mounting screws and wire labels
  • Installation Guide

If you’d like to pre-drill holes, use a 3/32” drill bit or if you’re drilling into hard materials, such as, stone, brick, concrete or marble, use a masonry drill bit and drill.

Watch the installation video

Our installation video will walk you through the steps to install your Nest thermostat and add it to your account in the Nest app.

Nest Learning Thermostat (4th gen)

How to install and set up Nest Learning Thermostat (4th gen)

Nest Thermostat

How to install and set up Nest Thermostat

Nest Thermostat E

How to install the Google Nest Thermostat E

Once you’ve set up your thermostat and connected it to the Nest app, follow the link below to learn about how to use your Nest thermostat.

Learn how to use your thermostat and change settings

Complete installation instructions

The Nest app will guide you through thermostat installation, but here are some more detailed instructions to walk you through everything you need to do to install your Nest thermostat on the wall.

Note: These illustrations use the 3rd gen Nest Learning Thermostat, but the steps are the same for the Nest Thermostat E.

Begin installation with the app

The Nest app’s step-by-step instructions make it easy to install and wire your thermostat, so use it as your main guide. Refer to this article if you need extra help.

  1. It’s essential to have the latest version of the app to complete setup. Download it from the Apple App Store or from Google Play. If you don’t already have an account, the app will ask you to create one.
  2. Tap Settings Install your Nest thermostat - Google Nest Help (6) on the app home screen.
  3. Scroll down and select Add product to start the setup instructions.
  4. To tell the app which thermostat you’re installing, scan the QR code on the back of the display. Or choose “continue without scanning” and select your thermostat model.
  5. The app will show you how to install your thermostat. It will ask you some questions about your thermostat wires. Answer them as accurately as possible.
    You’ll get a custom wiring diagram for your system after you’ve installed the thermostat base.

1. Switch off power to your system

(You may have already
completed this step.)

Install your Nest thermostat - Google Nest Help (7)

It’s important to protect your thermostat and your system. Turn
off the power to your system and thermostat before exposing
any wiring.

Your HVAC system can have multiple breakers so make sure to
turn them all off before moving on. Check that the power to
your system is off by changing the temperature on your
thermostat by at least 5 degrees.

  • If it’s winter, turn up the temperature to turn on heating.
  • If it’s summer and you have system cooling, turn down the
    temperature to activate your central air conditioning.
  • Wait at least 5 minutes to see if your system turns on (you’ll
    need to wait because many systems have a built-in delay).

You can listen for your system to turn on, or put your hand near
a vent to feel if there’s warm or cool air coming through. For
more detailed instructions, see the article linked below.

How to turn the power off to my heating and cooling system

2. Remove your thermostat's cover and take a picture

(You may have already
completed this step.)

Install your Nest thermostat - Google Nest Help (8)

Once you’re sure the power is off, remove your thermostat’s cover.

Some thermostat covers pop off, while others need to be
unscrewed. If you haven’t already, now’s a good time to take a picture of your current wiring.

3. Get a wiring diagram from the app

(You may have already completed
this step.)

Install your Nest thermostat - Google Nest Help (9)

To get a custom wiring diagram for installation, simply follow Nest app’s thermostat installation instructions.

Important:Thisillustration is only an example. Each system’s
wiring is different. You must get your own custom wiring
diagram with our Compatibility Checker.

Incompatible wiring

High voltage wires

Install your Nest thermostat - Google Nest Help (10)

If your thermostat is labeled 120V or 240V or has thick wires
with wire nuts, your system is high voltage and isn’t compatible
with the Nest thermostat. Do not connect the Nest thermostat
to high-voltage wires.

Learn more about high voltage wires

Stranded wires

Install your Nest thermostat - Google Nest Help (11)

Nest thermostats are not compatible with stranded wires. Do
not connect the Nest Thermostat to stranded wires.

Learn more about stranded wires

4. Remove jumper wires and save them

Install your Nest thermostat - Google Nest Help (12)

Jumper wires are short wires between two connectors. The
Nest thermostat doesn’t need them.

Keep your current thermostat, the photo of your wiring, and any
jumper wires your current thermostat uses in a safe place.

That way if you ever decide to move and you want to take your
Nest thermostat with you, you’ll have everything you need to
reinstall your current thermostat.

5. Label the wires

If you see two sets of labels on each connector on your old
thermostat’s backplate, visit the following article for help:

My old thermostat has two labels for each connector

Install your Nest thermostat - Google Nest Help (13)

Peel off the labels from the quick start cardthat came with
your Nest thermostat and attach them to the matching wires
on your thermostat. You can also use the white labels for
additional wires if needed.

Troubleshooting wire labels

If you have labels like W, Y, or R, use the wiring diagram that you
created earlier to choose which labels to attach to these wires.

If you have different wire labels not covered here, read this
article to learn more about thermostat wire labels:

Learn more about what thermostat wire labels mean

If you removed your old thermostat without labeling your wires
first, check the picture you took in step 2. If you don’t have a
picture you cancheck your systemto try to determine your wires,
or contact aNest Pro.

6. Disconnect the wires
and remove the base

Install your Nest thermostat - Google Nest Help (14)

Important:It’s important that the power to
your system is off to avoid blowing a fuse in your
equipment. If you blow a fuse, your
Nest thermostat won’t turn on, or may display
a power error after installation.

After removing the base, we recommend gently
wrapping the wires around a pen or pencil to
ensure they don’t fall back into the hole in the wall.

Now is a good time to patch and paint over any
holes in your wall. You can also use the included trim
plate to help hide scratches or screw holes on your wall.

7. Mark where screws will
go

Install your Nest thermostat - Google Nest Help (15)

Use the bubble level to make sure the Nest thermostat is level.

8. Attach the Nest base

Install your Nest thermostat - Google Nest Help (16)

If you’re going to use the optional trim plate, place it on the wall
before installing the Nest base.

Tip:You can paint the Nest trim plate to match the color of your
wall. If you’d like to paint your trim plate, make sure to paint it
before it's installed. Make sure not to get any paint on your
wiring, the Nest base, or your thermostat's display.

Pull the wires through the center of the base, then attach it to
the wall with the screws.

Important:Use a screwdriver, not a power drill to drive in
screws for the Nest base. Drills can easily over-tighten the
screws and crack the base and damage its electronics.

Use the bubble level to make sure the Nest thermostat is level.

The Nest screws are self tapping, so there’s no need to drill into
soft materials. If you need to drill into harder things like wood,
use a 3/32 or 2.5mm drill bit.

9. Connect the wires

Install your Nest thermostat - Google Nest Help (17)

Connect the wires to your Nest thermostat’s base by following
the wiring diagram that you got from the Nest app.

Press down on the connector button and insert the wire as far
as it will go in. Then release the button.

The connector button should stay down. This confirms that the
wire is properly seated.

Install your Nest thermostat - Google Nest Help (18)

Terminals with wires should stay pressed down.

If the button doesn’t stay down, take the wire out, straighten it,
and put it back in as far as it will go. You may need to strip the
end of your wire to make sure enough copper is exposed.

Important:Do not put more than one wire in each connector on
the Nest base.

Important:Do not connect any “spare” wires to your Nest
thermostat that were not connected to your old thermostat.
Only use the wires on your Nest wiring diagram.

After all the wires are securely connected, push them down
toward the wall to make sure they’re flush with the base. If your
wires stick out too far they can keep your thermostat display
from connecting properly.

If your wires stick out from the wall press them down

Before

After

Install your Nest thermostat - Google Nest Help (19)

Install your Nest thermostat - Google Nest Help (20)

10. Attach the Nest display

Install your Nest thermostat - Google Nest Help (21)

Line up the pin connector on the back of the display and push it onto the base until it clicks into place.

Install your Nest thermostat - Google Nest Help (22)

Tip:If you don’t hear the display click, use your thumb to push
the wires further into the wall. This will make sure the wires
aren’t stopping the display from connecting to the base.

11. Switch power back on

Install your Nest thermostat - Google Nest Help (23)

After turning the power back on, your Nest thermostat should
power on automatically. If it doesn’t turn on, you might see a
blinking red light to indicate that the battery is charging.

Wait for the battery to charge or check this article for
troubleshooting steps:

The Nest thermostat will not turn on after installation

12. Set up your Nest thermostat

After it’s finished starting up, the Nest thermostat will guide
you through setup.

Then you’ll tell your thermostat a few basics about your home
and your heating and cooling system so it can help keep you
comfortable and save energy.

You can also connect your thermostat to Wi-Fi so you can
control it with the Nest app, and download important
thermostat software updates.

Set up your thermostat

Complete all the steps below to setup and install your Nest thermostat.

1.Install your thermostat on the wall -You are here
2.Set up your thermostat
3.Get started using the Nest thermostat

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Install your Nest thermostat - Google Nest Help (2024)
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