FAQ | General
Yes, there are differences between the tools and assortment. The range of products is different, but also the technical specifications can differ worldwide (for instance the voltage). Please refer to the country website for exact product programs and specific product details.
Please check our product manuals which are downloadable under the “downloads” area on our website and are included in the product kits. You can also refer to the Quick Start Book for some general hints and tips, this can be downloaded as well from the download area on the website.
By using the “Retailer Locator” on our Dremel websites you can find a list of the nearest dealers and the best route to reach them. If you want to shop them online, please find our Online dealers here.
The Dremel catalogue is available for download.
There could be a few things contributing to that. To trouble shoot that for yourself, start by taking everything off the tool – remove any accessory, remove the chuck or the collet and collet nut. Turn the tool on. Let it run for a second. If you detect something, that tool should be submitted to us for evaluation. The tolerances on our tools help us manufacture a tool that is not prone to run out – but we are smart enough to never say never. If the tool seems to be running smoothly, turn it off, add the chuck, secure it and turn the tool on. How is the tool running? If you detect a wobble, we may need to take a look at your chuck. When you thread that onto the tool, it should be closing evenly. If you're using a collet and collet nut, do the same thing. Secure those on the tool and check it out. Finally, if the tool is operating properly with those elements in place, now consider your accessory. Properly seating an accessory is really a critical step to reducing or eliminating run out. Our advice is to insert the accessory as deeply as possible into the collet/collet nut or chuck, then start to tighten things down. Make sure you don't tighten on any actual fluting – accessories are not designed to be held by the fluting – but by the shank. When you turn the tool on, if you're getting excessive wobble, turn the tool off, loosen the accessory, pull it out and turn it a quarter turn and reseat it. Sometimes you have to do this several times to get things fully balanced. The benefit in doing so is a better run with the tool – more comfort and control when you're operating the tool, more consistent wear on the accessory, and of course better results.
Our packaging will always tell you what size shank the accessory is (show an example of that). The collets are marked with ring. The 480 does not have any rings around the stem, the 481 (3/32) has 3 rings, the 482 (1/16) has 2 rings, and the 483 (1/32) has 1 ring. Note: after you have inserted and tightened down on the shank of any accessory, always check to make sure the accessory is tight in the tool by giving it a little tug before you turn your tool on. If the collet and collet nut you have chosen are not securing that accessory, you may need a different collet.
